Mockup

Improving Online Meeting Experience for DHH People

Year
2021
Role
UX Designer
Project Type
School Work
Improving Online Meeting Experience for DHH People

Online conferencing for remote collaboration encompasses the use of online tools and technologies to help people communicate as in physical meetings. While facilitating remote work, the trend of virtual collaboration raised challenges and accessibility barriers for the deaf and hard of hearing (DHH) population. Our research aims to understand the key factors affecting the online meeting experience for DHH employees and to provide insight and advice on the design of online meeting/communication software as research findings to better serve hearing-impaired and deaf people.